
FAQ

Frequently Asked Questions
Ordering online is fast & easy! Simply set up an account or browse our catalogue as a guest.
- Click "ADD" to place seeds in your cart.
- To view your cart, click the "shopping cart icon" on the top right corner of the screen. From here you can adjust how many of each seed packet you would like to purchase using the "adjust quantity" field next to the price. After adjusting quantities, please click "update cart".
- After reviewing your order, click "checkout" Use your mouse wheel to scroll to the bottom of your cart if necessary.
- This next screen is where you enter your address. After reviewing your address, click the "Continue to Shipping" button at the bottom of the screen.
- This next screen is where you select your preferred shipping method. Please review estimated delivery times before making your selection. When you are ready, click "Continue to Payment".
- On the payment screen you will be given the opportunity to use a creditcard, PayPal, e-transfer or cheque. If you have a giftcard or discount code you would like to use, you can enter it in the "giftcard or discount code" field.
- Once you have reviewed your order total & payment information, click "Pay Now".
- Upon payment, you will receive an order confirmation email containing your order number & important information about shipping. Now go have fun planning your garden! ❤
*Creating an account is not required, but it does have its perks! You'll be able to look back on previous orders. If you can't remember the name of "that prize-winning _____" that you grew two years ago, all you'll need to do is log-in
We are not set up to take orders or inquiries over the phone. If you prefer not to pay through the website, it is easy to place your order online without payment & then pay afterwards using a cheque or e-transfer direct from your bank. *We will hold your order until we receive payment.
We do not accept payment over the phone. We DO accept the following:
- Visa-Debit Cards
- Pay Pal(You do not need a PayPal account to pay using this service!)
- Credit Cards (American Express, Mastercard, Visa, Discover)
- Digital Wallets(Google Pay, Apple Pay, no crypto yet)
- E-transfers*
- Cheque
Please send all e-transfers to contact@modyrick .com We are set-up for auto-deposit & you shouldn't need to create a Q&A. We have noticed that some smaller banks still require Q&As to send e-transfers & if this is the case for you, please contact us immediately with the password information.
Our #1 goal with Incredible Seeds is to inspire & support you on your gardening journey!
We re-ship & refund seed orders all the time & have a "no-questions-asked" order cancellation policy, so long as the seeds have not been shipped. Because every situation is unique & because your needs will differ from someone else's, we do not have a blanket "refund/return policy". ❤
Although we are an online store, we really strive to maintain a " brick & mortar, small shop" feel. Please do not hesitate to send an email if something goes wrong. It is our pleasure to help you out!
Nope. We totally understand the wonderful, Winter pass-time of thumbing through seed catalogues... But, Incredible Seeds is a small, family business & the printing/shipping of paper catalogues would be far too expensive for us. Also, within our business, as well as in our personal lives, we are doing our best to move away from single-use & short term-use items.
When you have successfully placed an order, you will receive an automatic order confirmation email. This should happen within the first few minutes after placing your order.
If you do not see your order confirmation email, please check your spam folder first! ❤
If there's nothing there within 10 minutes, please contact us ASAP so we can complete your seed order.